Frequently Asked Questions

For your initial consultation, please bring any relevant information about your current eating habits, lifestyle, and wellness goals. If you keep a food diary or have notes about your daily routine, those can be helpful. Having a list of any questions or concerns you'd like to discuss is also beneficial. Your nutritionist may request permission to access any previous notes you may have, so having those documents ready can streamline the process. Comfortable, casual clothing is recommended so you feel at ease during the discussion.

A standard initial consultation typically lasts between 60 to 90 minutes. This allows your nutritionist adequate time to understand your background, discuss your objectives, explore your current habits, and create a personalized plan. Follow-up sessions are usually shorter, ranging from 30 to 45 minutes, depending on the complexity of your situation and progress made since the previous visit. Our scheduling system allows you to choose the duration that works best for your needs.

We offer both in-person consultations at our location in Krabi and online video consultations via secure video call platforms. In-person sessions take place at Ratchadamri Road 185, Krabi, allowing for a more personal interaction and detailed assessments. Online consultations provide flexibility and convenience, particularly for those unable to visit our office. When booking through our scheduler, you can select your preferred format. Both formats are equally effective and allow your nutritionist to provide comprehensive guidance.

Booking is straightforward with our Healthyhabitsscheduler system. Visit our booking platform, select your preferred date and time from available slots, choose between in-person or online format, and provide your contact information. You'll receive a confirmation email with details about your appointment. If you need to reschedule or have questions about availability, you can contact our support team at [email protected] or call +66 680 684 708. Our team is happy to assist you in finding the perfect time slot.

Our team consists of skilled nutrition professionals with formal training in nutrition science, human biology, and wellness guidance. Each team member brings practical experience in working with diverse client populations and various health and lifestyle objectives. We maintain current knowledge of evidence-based practices and continue our professional development through ongoing education. While specific credentials vary by team member, all consultants are committed to providing scientifically-informed, personalized guidance based on current best practices in nutrition and lifestyle wellness.

We understand that schedules change. You can reschedule your appointment through our online booking system up to 24 hours before your scheduled time. For cancellations or changes made less than 24 hours before your appointment, please contact our support team directly at [email protected] or +66 680 684 708. We strive to be flexible and work with you to find a convenient alternative time. Our detailed cancellation and rescheduling policies are available in our terms of service.

During your consultation, your nutritionist will begin by understanding your background, lifestyle, current eating patterns, and what you hope to achieve. They'll ask questions about your daily routine, food preferences, and any challenges you face around eating and wellness. Based on this discussion, your consultant will provide personalized guidance tailored to your situation. They may suggest practical strategies, discuss food choices, and help you develop an action plan. You'll receive recommendations in writing and have the opportunity to ask questions. Follow-up sessions build on this foundation to track progress and refine your approach.

Absolutely. Our nutritionists work with clients following various dietary approaches, including vegetarian, vegan, plant-based, Mediterranean, low-carb, and other preferences. Whether you follow a specific diet due to personal belief, cultural practice, or lifestyle choice, our team can provide guidance aligned with your preferences. During your consultation, be clear about your dietary choices and any restrictions or preferences you maintain. Your nutritionist will ensure that all recommendations respect your chosen approach while supporting your wellness goals. Individualization is at the heart of our consultations.

The frequency of follow-up consultations depends on your individual situation and goals. Some clients benefit from weekly sessions initially to build momentum, while others prefer bi-weekly or monthly check-ins. Your nutritionist will discuss the ideal schedule for you during your first appointment. Regular follow-ups allow your consultant to monitor your progress, adjust recommendations as needed, and provide ongoing support and motivation. You can adjust the frequency based on your changing needs and schedule. Our booking system makes it easy to schedule multiple appointments in advance or book them as you go.

Yes. We we observe strict confidentiality standards for all client information. Your consultation notes, personal details, and any data you share are handled securely and are accessible only to your assigned nutritionist and our support team as needed for scheduling purposes. We maintain robust data protection practices and comply with privacy regulations. For complete details about how we handle your information, please review our privacy policy. If you have specific concerns about data handling, our team is happy to discuss them before your consultation.

We welcome your feedback. During your consultation, you can ask your nutritionist questions at any time. If you think of additional questions after your appointment, feel free to contact our support team at [email protected] with your inquiry. We're committed to ensuring you feel heard and satisfied with your experience. Your feedback also helps us improve our services. We encourage clients to share their experience and suggestions so we can continue to enhance how we serve you and our broader community.

For detailed information about payment methods, scheduling options, and any associated costs, please visit our payment methods page. We strive to offer flexible and convenient options to meet diverse needs. You can also contact our support team directly at +66 680 684 708 or [email protected] for specific questions about pricing and availability. Our team will help you find an arrangement that works for your situation and timeline.